Limited Warranty & Liability

We warrant that our spawn is vigorous, and capable of producing mushrooms under proper growing conditions. Because mushroom cultivation is like farming and depends upon factors outside our control, such as substrate quality, environmental conditions and maintenance, Field and Forest Products cannot and does not guarantee success in terms of mushroom production.

Field and Forest Products' spawn, cultures or other products are not to be sold, transferred, marketed, or assigned, without our prior written consent. Customers may only use, re-isolate, or further propagate our spawn/cultures for their own personal use and/or consumption.

Please note that spawn used for this purpose or used in a way not recommended by Field and Forest Products (FFP) will not be covered under warranty. FFP shall not be responsible for consequential damages incurred in the use of their spawn or other products. Customer agrees that the limit of FFP's liability shall be limited to the purchase price of the spawn, tools, or supplies.

Use of Field and Forest Products' brand or product names, trademarks, photographs, product descriptions, written materials, and/or any other copyrights without prior written consent is also strictly prohibited and constitutes infringement.

PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL! Spawn and tools damaged in shipment will not be replaced unless customer notifies us within 48 hours of receipt. Please take photos of both the damaged shipping box/container as well as its damaged contents and email them to us at info@fieldforest.net. Carriers will not accept claims without photo documentation.

Replacements
All sales of spawn, tools, and other merchandise are considered final and are returnable only upon the discretion of Field and Forest Products, Inc. An approved return authorization from Field and Forest Products is required for return of these items. Customer is responsible for funding the return unless the problem originated at Field and Forest Products.

Cancellations
If customer chooses to cancel an order prior to shipment, the order will be cancelled and refunded the full order amount if payment has been processed, less the processing fees as charged to us by PayPal (with the exception of volume order discount commitments and custom orders).

Volume Order Discount Commitments
If order is part of a multiple shipment agreement involving volume discounting and the commitment has not yet been met, customer will be responsible for paying the balance due resulting from readjusting the billing difference based on actual number of bags purchased at the time of cancellation.

Custom Orders
Custom orders may only be cancelled if production of spawn has not yet occurred.